We ship Australia wide. Unfortunately we do not ship internationally at this point in time.
Postage is included in all gift boxes. Overnight or Express Postage will incur a $19.95 surcharge.
Yes, we are happy to ship your gift box to any PO Box in Australia.
Certainly can. Our courier can deliver to businesses Monday - Friday, during business hours.
Gifting Hero will prepare your gift box upon receiving the completed order and will courier same day if ordered before 2pm AEST.
Once your order has been shipped, you will receive an email confirming the tracking number for your peace of mind.
Although we dispatch your order in record time, on occasion our couriers do experience unforeseen delays. Please be mindful deliveries may experience delays due to COVID-19.
All deliveries are made during business hours from Monday to Friday. We are unable to deliver on Public Holidays.
We work with several reliable carriers, depending on where you're located. We have a team that specialises in getting the gift to you as quickly as possible so you'll receive a timely delivery from our chosen carrier.
We suggest you leave clear delivery instructions, such as "Leave by the front door" or "leave in the garage to the left of the house".
If you would like to cancel your order for any reason, contact us as soon as possible. We will do our best to cancel the order for you and issue a refund.
Please note postage is non-refundable.